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Work Place Diversity

Price $
Start Date February 14, 2014 08:30 (UTC +2)
End Date February 14, 2014 16:00 (UTC +2)
City Awkar
Type Inclass
Category

Program Description

The Workplace Diversity Workshop will help participants understand what diversity is all about and how they can help create a more diverse world at work and at home.

They will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

Outline

The course covers:
  • Explaining the definition, terms, and history of diversity
  • Describing the meaning of stereotypes and biases, how they develop, and the reasons for personal perspectives
  • Listing strategies for removing barriers to encourage diversity in the workplace and in the social community
  • Using active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Identifying ways to encourage diversity in the workplace while preventing and discouraging discrimination
  • Understanding and responding to personal complaints and developing a support system to manage the resolution process
  • Listing the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action

Instructor

Multi-cultured, Multi-lingual, and experienced professional with many years of experience in business and academia.

Target Audience

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Participants will be able to use strategies for removing barriers and stereotypes. In addition, they will be able to encourage diversity in the workplace and even in their communities.

Objectives

Throughout this one-day workshop, participants will learn how to accept and adopt diversity in the workplace by:
  • Explaining the definition, terms, and history of diversity
  • Using strategies to remove barriers
  • Encouraging diveristy and discouraging discrimination
  • Understanding and responding to complaints
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