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Overcoming Sales Objections Online

OSO001

Price $95
Duration 3 Months from Purchase
Type Online
Category

Program Description

Everyone who works in sales will run into sales objections. From retail employees on the sales floor to sales executives, people at every level of the business need to learn how to overcome sales objections. With the right training, it is possible to turn objections into opportunities. Investing in sales objection training will help improve sales and the company’s bottom line.

Outline

Program Outline:
  • Three Main Factors
  • Seeing Objections as Opportunities
  • Getting to the Bottom
  • Finding a Point of Agreement
  • Have the Client Answer Their Own Objection
  • Deflating Objections
  • Unvoiced Objections
  • The Five Steps
  • Dos and Don’ts
  • Sealing the Deal

Instructor

Self-paced

Target Audience

Anyone working within the sales department, customer service or those who come in contact with clients.

Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.

In this course, participants are going to achieve the following learning objective:

  • Understand the factors that contribute to customer objections.
  • Define different objections.
  • Recognize different strategies to overcome objections.
  • Identify the real objections.
  • Find points of interest.
  • Learn how to deflate objections and close the sale.
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