Lean Healthcare Operations

Lean-HealthcareLean Six Sigma focuses on eliminating defects. In healthcare, a defect can be the difference between life and death. In the Lean Healthcare program, we use the principles of Six Sigma to improve patient safety by eliminating life-threatening errors. While Six Sigma helps us eliminate life-greatening errors, Lean thinking can be used to identify and eliminate waste in any activity performed within a healthcare facility such as the use of staff, resources, and technology to provide the highest level of service possible to the ultimate healthcare customer: the patient.

Price $990
Start Date November 6, 2017 08:30 (UTC +2)
End Date November 8, 2017 17:00 (UTC +2)
City Beirut
Type Inclass
Category ,

Program Description

Based on the Toyota Production System, Ritcom’s lean operations training focuses on system performance, identification and elimination of waste, elimination of sources of variability (i.e. defects), and good understanding and use of the Lean principles of operations management. This program is designed for health care professionals, the program will provide an in-depth explanation of how to use lean tools and offer tangible examples of their application in a healthcare setting


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Program Outline:
  • Overview of Lean Healthcare and Lean Healthcare Simulation
  • Supporting Lean Tools for Healthcare Applications
  • Value Stream Mapping Healthcare Applications
  • Toyota Practical Problem Solving and A3 Tools
  • Leadership and Change Management for Lean Healthcare


Our instructor is a multilingual multi-cultured instructor with extensive knowledge in Business Process Improvement and Lean Methodology.


Benefits to expect when implementing Lean are:
  • Efficient Operation
  • Increased Patient Satisfaction
  • Reduced Operating Costs
  • Increased Profits
  • Standardized Operations

Target Audience

This program is designed for individuals from various departments within the Healthcare Sector:
  • Healthcare Executives
  • Physicians & Nurses
  • Pharmaceutical Staff
  • Hospital & Office Admin Staff
  • Lab & Specialized HC Services Staff
  • Clinical Staff
  • Insurance Company Staff
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